Patient-Centered Strategy

In Patient-Centered Strategy: A Learning System for Better Care, Jeff Hunter, a leading healthcare strategic planner for more than 40 years, describes a powerful new system for strategy formulation one that derives value from an in depth understanding of patients needs, and unites senior leaders with frontline caregivers in the creative process. Patient-Centered Strategy describes proven techniques on how to test your solutions quickly and then deploy the results effectively throughout your entire organization for sustained transformation.


Jeff has extensive experience in healthcare leadership, strategy formulation and strategy deployment. Jeff has a special interest in facilitating strategic thinking for ‚Äúprofessional organizations‚ÄĚ such as healthcare, higher education, and service organizations, as well as not-for-profit community agencies. His coaching and facilitation enables others to manage vision and purpose with strategic agility.

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Jeff will build your capability to manage vision and purpose with strategic agility allowing you to increase focus and reduce overburden, create meaningful and unique value, align people and resources, and accelerate organizational learning. He works with leadership teams to establish your strategic management system, facilitate strategic planning and is available for speaking engagements with leadership teams and governance.

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Where's the Strategy in Strategy Deployment?
The good news is that many healthcare organizations are adopting lean thinking to remove waste that frustrates both customers and providers. But as the Japanese term for strategy deployment, hoshin kanri, was translated into English the very concept of strategy was lost in translation. Hoshin kanri was intended to align the entire organization around the few critical breakthrough initiatives...

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